Fiddler’s Green Designs – Terms of Service, Disclaimer, and Limitations of Liability

Pictures, Symbols, Logos, and Other Artwork Content

All pictures, symbols, logos, or other artwork provided by the customer—or requested for use in creating a custom product—may originate from sources not controlled or maintained by Fiddler’s Green Designs or our production partners.

It is the customer’s sole responsibility to ensure that any content used in their design is authorized and legal for use. Any legal disputes or issues arising from the chosen content are 100% the customer’s responsibility. Fiddler’s Green Designs will not be held liable for any claims or damages related to the use of unauthorized content.

Die Molds

All coin die molds remain the property of Fiddler’s Green Designs. Molds may only be used for reorders authorized by the original customer or their designated representative. This ensures complete control over the design and production quantities.

Die molds are retained for two (2) years from the date of the last production run. After this period, reorders will require a new die mold fee.

Cancellations

If a cancellation is requested after die mold production has started but before coins are produced, a non-refundable fee equal to the mold cost will be charged. If coins have already been produced, the customer is responsible for the full balance of the order.

Because all products are custom-made, all sales are final—returns are not accepted for any reason.

Order Completion

Production will only begin after the customer provides final written approval of the design layout, spelling, and PMS colors. Full payment or an approved purchase order is required before production starts.

Shipping

The customer is responsible for all shipping charges. Costs vary based on order quantity, size, and content. While most orders are delivered within 4–6 weeks, delivery dates are not guaranteed. Fiddler’s Green Designs is not liable for late deliveries, lost packages, profit loss, or missed deadlines caused by shipping delays or events beyond our control. Any shipping issues must be addressed directly with the carrier.

Misprints, Errors & Samples/Proofs

If an error in production is due to our mistake, Fiddler’s Green Designs will remake the affected items at no cost to the customer. We reserve the right to sell misprints, overruns, and error items through retail or wholesale channels.

Design Rights & Portfolio Use

When you work with Fiddler’s Green Designs, you’re hiring us to bring your vision to life—but the design rights remain with us. This means we may reuse, resell, or reproduce the design for future projects.

We also love showcasing our work, so your design may appear on our website, social media, marketing materials, or in sample product photos.